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Patch notes
Hello All,
I waited until it was 7:30pm pst tonight to write this update. I wanted to make sure things were stable before I wrote this. Lately every time I give an update something bad happened right after I sent it.
Here's a summary of what was done in the last 2 days
- We did a major hardware upgrade to our primary router here in San Diego.
- We worked with CERFnet to do a router upgrade to their facility here in San Diego.
- We moved Karana over to CERFnet
- We brought up Rodcet Nife
I think you will find now that the packet loss should be basically gone... at least on our end. We were definetely causing some of the loss before (only when we hit major numbers) but now things are very, very clean running and that is with 23,582 people on just as I write this (a new record).
Does this mean that EVERYONE'S Packet Loss is gone? Absolutely not. BUT, I did some surveys in most of the worlds and about 750f the people told me their Packet Loss was great. If you are having problems now, do a traceroute to chat.everquest.com and send it to the email address traceroute@verant.com and we will take a look. We take our customers connections very seriously, and if a whole lot of people on one network are having a problem we will do our best to look into it. It doesn't mean we can always get the reaction we want (some networks are just plain bad) but many times we can help find a legitimate problem and help correct it.
Some of you may also not realize what the network statistics we have in game actually are for:
The left hand number is your ping to the server in milliseconds.
The left-middle number (percentage) is your packet loss to the server. The right-middle number (percentage) is your packet loss from the server. The right hand number is the data rate. THIS IS NOT THE PING. - I love hearing about the "terrible" pings in game of 3000. It is my strong belief (forgive me for this rant) that EVERY online game should have this type of meter so that you are getting real feedback about the network status.
John Smedley
Thanks!
Hello All, I waited until it was 7:30pm pst tonight to write this update. I wanted to make sure things were stable before I wrote this. Lately every time I give an update something bad happened right after I sent it. Here's a summary of what was done in the last 2 days 1) We did a major hardware upgrade to our primary router here in San Diego. 2) We worked with CERFnet to do a router upgrade to their facility here in San Diego. 3) We moved Karana over to CERFnet 4) We brought up Rodcet Nife I think you will find now that the packet loss should be basically gone... at least on our end. We were definetely causing some of the loss before (only when we hit major numbers) but now things are very, very clean running and that is with 23,582 people on just as I write this (a new record). Does this mean that EVERYONE'S Packet Loss is gone? Absolutely not. BUT, I did some surveys in most of the worlds and about 750f the people told me their Packet Loss was great. If you are having problems now, do a traceroute to chat.everquest.com and send it to the email address traceroute@verant.com and we will take a look. We take our customers connections very seriously, and if a whole lot of people on one network are having a problem we will do our best to look into it. It doesn't mean we can always get the reaction we want (some networks are just plain bad) but many times we can help find a legitimate problem and help correct it. Some of you may also not realize what the network statistics we have in game actually are for: The left hand number is your ping to the server in milliseconds. The left-middle number (percentage) is your packet loss to the server. The right-middle number (percentage) is your packet loss from the server. The right hand number is the data rate. THIS IS NOT THE PING. - I love hearing about the "terrible" pings in game of 3000. It is my strong belief (forgive me for this rant) that EVERY online game should have this type of meter so that you are getting real feedback about the network status. John Smedley Thanks!
Record provenance
SHA-256 cc1923865638fd1f39596391e698ba7159d367fe27ec566fb52f45e02bbb70ed
1 source occurrence retained across 1 unique file.
April 28th, 1999
Citizens of Norrath, We are pleased to announce that the hardware upgrade that was performed on our router this morning has appeared to resolve the severe packet loss problems that many players were encountering over the past week. We have been, and will continue to monitor the load on the new…
April 29, 1999 News Bit from John Smedley
Here's a summary of what was done in the last 2 days We did a major hardware upgrade to our primary router here in San Diego. We worked with CERFnet to do a router upgrade to their facility here in San Diego. We moved Karana over to CERFnet We brought up Rodcet Nife I think you will find now that…
April 29th, 4:00pm
As posted yesterday, we will be bringing down all of the servers at midnight tonight PDT, for a server-side update. Our estimated downtime is should be less than two hours. The fixes/changes are listed below. Traveling by boat should be much more stable. A few various zone crashes. The corpse class…
May 4th, 8:30pm
The login difficulties that you may have been encountering over the past 1.5 hours have been resolved. We were able to pinpoint and fix a major bug which has been plaguing the login procedure for quite some time. Now that this problem has been addressed, the login process should be carried out much…